Goodbye and Thank You...

This is brilliant. Share it with your friends.

What's known as true functionality.

Paul English's cheat sheet for how to bypass automated customer response lines and talk to an actual human being.

(Love the tip for IKEA!)


And Happy Thanksgiving to all of you and your families. Despite everything, we all have so much to be glad for and to celebrate. If we can't recognize that, then our lives are truly in a sad place.


By the way, not so long ago, I had Thanksgiving dinner here.

I was alone, it was freezing, there was virtually no-one on the street outside and the staff were ticked off that there was one customer standing between them and closing up early. It was the loneliest feeling I'd ever had.

Today, I honestly couldn't be happier. And I'm especially thankful for that.

Wow....

As I've always said, just build a phone into either an iPod or a PSP and, literally, what more do you need?

If you've got 15 minutes, this is kind of a sweet little story here...



And talking of sweet stories, a friend of ours just had one of those amazing experiences; one of those perfect moments in the spotlight that, because he's such a nice guy, you just can't help but be happy and excited and proud for him all at once.

Nothing more needs to be said; other than that he really deserves the recognition, and the smile on his face was as bright as the sun.

Here's to many more.

In hindsight, of course, I was wrong.

I've changed my mind about new Gov. Jon Corzine appointing Springsteen as Senator from NJ for the rest of his term.

Bruce will always be around. His voice and his passion will always act as our conscience.

It would simply make more sense, and make a significantly more relevant and timely political statement, to appoint Kristen Breitweiser.


(Separately, I was struck today when re-reading this excellent Gail Sheehy extract about how slow the Red Cross was in distributing 9/11 donations to those who really needed them. Wonder if there has been a similar pattern in the post-hurricane financial administration?)